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Category Archives: Unified Communications

Are You Ready For ShoreTel 14.2 End of Life?

With the acquisition of ShoreTel by Mitel, Mitel leaders now control the product release lifecycle of ShoreTel products. The End of Life date for ShoreTel version 14.2 is approaching quickly - September 30, 2020.

Posted in unified communications
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UCaaS for Financial Firms: Leverage the Cloud and UC

Financial firms face unique circumstances and requirements when it comes to communication. Communication solutions must meet the data standards for financial services regulatory compliance and security while being agile and scalable.

Posted in unified communications, UC, financial institutions
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UC and Customer Service for Financial Firms: A Field Guide


Financial firms have to abide by several regulations regarding customer privacy and communications, especially in the digital space. Ensuring regulatory standards are met while continuing to improve and personalize the customer experience can be a tough balancing act.

Posted in unified communications, UC, audit and compliance
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Keep Your Firm’s Communications Secure with UC Solutions

Unified communications (UC) streamlines connections within financial institutions. As financial firms implement UC solutions, they need systems from trusted providers who understand the security threats that face financial institutions. Mitel phone systems and UC solutions address these security...

Posted in unified communications, UC, network security, audit and compliance
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Mobile App Security: How To Protect Your Network

Financial institutions are increasingly concerned about securing their mobile apps and preventing user data compromise. Unfortunately, many apps are becoming popular targets for hacking and identity theft. To protect networks and user data, financial firms are taking a proactive stance with...

Posted in unified communications, financial institutions, network security
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