Enterprises run multiple servers to continuously deliver critical services to employees and customers alike. These can come in the form of core app servers, database servers, web servers, and much more.
Server monitoring is crucial because if one server fails, then it has the potential to impact the delivery of business-critical services. It’s also important to proactively monitor performance issues so you can respond to them rapidly before the issues pose a threat to business continuity.
Real-time server monitoring can be resource intensive and expensive. At the same time, it can also be difficult to achieve because of a lack of top tech talent.
According to a study conducted by Indeed, the world’s leading job search engine, 83% of respondents stated that it was a challenge to find and hire tech talent. They also thought that the tech talent shortage had hurt their business through slower product development, increased employee burnout, and lost revenue.
To resolve this problem, enterprises can outsource their real-time monitoring function to an established managed services provider (MSP). This approach will take the pressure off already overwhelmed IT teams while getting access to some key benefits.
1. Response to Alerts 24/7
While artificial intelligence (AI) has come a long way, it’s still imperative to have humans ready to respond to any significant events. The entire process cannot be automated. When this operation is outsourced, there will be a team of experts ready to take action with live and system-driven monitoring in real-time.
If the problem occurs overnight, it will be identified and resolved proactively.
2. Uptime assurance
Uptime assurance is important. When you have an outsourced expert incident response team on standby, they will be able to rapidly service enterprise servers to ensure business continuity.
This can only be achieved through real-time monitoring aspects of critical services in the servers; checking: space utilization, patch health, load speed, etc.... When your network this function is monitored around the clock, you can help prevent service quality deterioration due to server health issues that lead to poor service quality or operational disruptions.
3. Enhanced security
Businesses also need to ensure that their servers are consistently protected from ransomware attacks and patched from potential vulnerabilities. As malware evolves rapidly, it’s important to have a team of security specialists onboard to keep track of the latest threats and vulnerabilities and respond to them effectively.
This will include updating server configuration settings or patching server software to pre-empt potential attacks.
Monitoring enterprise servers in real-time can be highly complex and costly, however, not engaging in this activity can have serious consequences. Outsourcing real-time server monitoring to an MSP with deep industry knowledge is a highly effective solution to ensure that enterprise servers remain as healthy as possible.
Interested in learning more about how DataComm can help your company with real-time server monitoring? Click below to request a FREE quote and connect with an expert team member.